phone

Requesting a call

70235 70340
91717 18453
phone

Monday – Saturday:

9am - 7pm
phone

Contact Us:

info@apexcapitalresearch.com
kashishjoshi49@gmail.com
phone

Arvian coworing, plot no. C-5,
first floor, booth no.43,shanti nagar-c,
gujar ki thari, near neerja modi school,
jaipur, 302020

Rajasthan

Grievance Redressal framework

Details of Grievance Redressal Mechanism and Access

In the event of any grievance or complaint, complainant are encouraged to approach the relevant research analyst through various channels, including written communication, oral communication, or telephonic means. Rest assured, every grievance is handled with utmost priority and resolved in a time-bound manner.


Initial Level

Clients seeking clarification on their queries/complaints can contact the Grievance Redressal team by emailing info@apexcapitalresearch.com. Alternatively, they may call +91 70235-70340 | +91 91717-18453 for a timely resolution within 3 working days from the registration date.

Escalation

If the complaint remains unresolved or an unsatisfactory response is received, the complainant can escalate the matter to the Compliance Officer, Kashish Joshi, by emailing kashishjoshi49@gmail.com or calling directly at 70235 70340. The resolution timeframe is within 7 working days from the registration date.

Further Escalation

In the event of dissatisfaction with the response from the Compliance Officer, the complainant has the option to lodge a grievance with SEBI through the SEBI SCORES portal: https://scores.sebi.gov.in/

The centralized web-based complaints Redressal system ensures timely resolution per specified circulars. The complaint can be registered here.

Final Resolution

If the resolution on the SEBI SCORES portal is still unsatisfactory, the complainant can initiate dispute resolution through the Smart ODR Portal by lodging the grievance here by clicking.